Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer USPS, FedEx, FedEx Freight, UPS, UPS Freight. The rates take into account the shipper and buyers addresses to provide the most appropriate rates.
How Long Will It Take To Get My Package?
This will depend on the Shipping Method and the Seller. After completing your order, the seller will receive notification of the sale. They will need to print off the label and ship within 72 hours after the order.
PAYMENT
What Payment Methods Are Accepted?
We accept Visa, MasterCard, Discover through Stripe.
Is Buying On-Line Safe?
We use Stripe to provide a Safe, Secure Payment Processing Option. Buying on RxMarketplace is not only Safe and Secure, it is easy and convenient.
Order & Returns
How do I place an Order?
You place an order like any other online Store. You open up an account, and add your information and submit your order.
How Can I Cancel My Order?
Depending where the order is in the process, there might be a chance you cannot cancel your order. We will do the best we can to serve your needs.
Do I need an account to place an order or sell a Product??
Yes, you will need to open an account to place an order like any online store. To sell your products you can sign up in your account or directly as a vendor to post your products.
How Do I Track My Order?
After your order has been shipped, you will receive an email containing your shipping information and tracking number.
How Can I Return a Product?
Returns will be handled between the Marketplace Buyer and Seller.